Frequently Asked Questions

Are you a high volume Transcription service?

No, I am the sole proprietor of Garrison Transcription and Editing. I develop longterm relationships with individuals, organizations, and companies who prefer personalized service with their transcription and editing requirements.

Do you provide timestamps?

Yes, I offer interval timestamps at an interval you require as an option when you place your order for an additional charge of $0.25 per minute. Timestamps are placed directly within the text at the moment that they occur.
All timestamps begin at [00:00], we cannot accommodate embedded video timecodes.

Can you transcribe multi-speaker files?

I can transcribe multi-speaker files at additional cost per minute:  I indicate “speaker 1”, “speaker 2”, etc. where possible, or “male” and “female.” If provided, I can reference names as the speakers present themselves, granted their voices are recognizable in context.

Who will transcribe my audio?

I am the proprietor of Garrison Transcription and Editing, and I provide all services listed on this website.

In what format will I receive the completed transcription?

All transcripts are delivered as Microsoft Word documents in either doc or docx formats.

How can I open the version of the Microsoft Word file that you sent?

If you have an older version of Microsoft Word, you can download the add-on to enable you to open documents created by the latest versions here (http://www.microsoft.com/en-us/download/details.aspx?id=3).

You may also be able to open them through Microsoft Office Web Apps (http://office.microsoft.com/en-us/web-apps/).

For your convenience I can also save your transcript to an older version of Word.

How do I upload my audio/video files?

In the top navigation bar place your mouse over services, a submenu appears click upload files and follow the instructions.

What is your turn-around time?

I offer a 48 hour service, and the standard service of 3 to 5 business days. Please refer to my rates page for prices.

Why should I choose Garrison Transcription and Editing?

I am approaching my 8th year as a Professional Transcriptionist and Editor. My passion is the spoken word, and I recognize it is a privilege to be able to convey information from the spoken word to the written word. For myself, the occupation of the transcriptionist is a noble one. In the ancient worlds they were called Scribes, who through their efforts documented information that was vital in the forming of Western Civilizations.

I take pride in my work and particular care and meticulously go over and edit each transcription with diligence and patience. Your work is in the hands of a professional who genuinely seeks to provide the highest quality documentation.